In its efforts to stay ahead, IME always takes cognizance of latest developments in respect of illegal activities such as money laundering and financing of terrorism and enhances its operations and processes to keep pace and to be in line with best global security and surveillance standards. We have developed a comprehensive compliance and anti-money laundering programme that is used throughout our network to ensure full compliance with all relevant rules and regulation. We have established adequate procedures of customer due diligence, reporting, record keeping, internal control, risk management and communication to forestall and prevent activities related to money laundering.
We implement and maintain appropriate measures to conduct customer identification.
We have a system that documents and verifies client identification records, and tracks and maintains detailed records of all transactions.
Our systems control, detects, monitor, investigate and reports suspicious transactions.
We request the customers about the services and nature of business that the customer expects to conduct to avoid suspicious and illegal transactions.
We organize regular training programmes for our staff regarding the Know Your Customer policies and anti-money laundering awareness.
We make considerable investments in this process and ensure continuous training of our staffs in this area.
Full details of remitter/customer (name, address, passport no) are disclosed on remittances.
We maintain all the appropriate records for the period of at least seven years.
We periodically conduct independent internal audits to evaluate the effectiveness of the company's anti-money laundering policies and procedures.